No guesswork. No ambiguity. Here is exactly what happens when you place an order through Asra Global — and what to expect at each stage.
This is a typical order cycle. The exact timeline varies by product category, order size, and sample requirements — we'll give you a specific timeline with your quotation.
Tell us what you need — product category, approximate quantity, quality level, target price (if you have one), and any specifications. A reference photo, mood board, or existing product is helpful but not required. We respond within 24 hours with initial feasibility and next steps.
We identify the most suitable verified suppliers from our network and arrange samples. For standard items, we share photos and specs of existing stock samples first — if approved, physical samples can be shipped. For custom orders, we manage a production sample process. Sample costs vary and are typically credited against the bulk order.
Once a sample is approved, we provide a detailed quotation including: unit cost, packaging specification, carton dimensions and weights, FOB Agra/Jaipur/Mumbai price (or CIF to your port), and our service fee. All charges are listed separately — nothing is hidden. We negotiate with suppliers on your behalf to achieve the best viable price.
On agreement of the proforma invoice and receipt of the advance payment, production begins. We confirm the production schedule and provide periodic updates — including photo documentation of work in progress for larger or custom orders.
Before goods are packed, we conduct a pre-shipment quality inspection — checking quantity, specifications, finish, and packing. You receive an inspection report with photos and/or video. If any issues are found, we work with the supplier to resolve them before shipment is approved.
Once goods are approved, we coordinate packing, loading, and handover to the freight forwarder. We prepare and review all export documentation: commercial invoice, packing list, certificate of origin, quality certificates, and any product-specific compliance documentation required for your destination country.
We share all shipping documents promptly and remain your point of contact until goods are received and confirmed. If any post-delivery issue arises, we manage the resolution with the supplier directly — you don't have to navigate that conversation alone.
Our FAQ covers the most common buyer questions. If you don't find what you need, send us a message directly.
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