Privacy Policy

This Privacy Policy explains how Asra Global ("we", "us", "our") collects, uses, and protects personal information submitted through this website. By using this website or submitting an enquiry, you agree to this policy.

1. Who We Are

Asra Global is a B2B sourcing and export agency based in Agra, Uttar Pradesh, India. We connect international buyers with verified artisan manufacturers across North India. For data enquiries, contact us at asraglobalexports@gmail.com.

2. Information We Collect

We collect personal information only when you voluntarily provide it through our enquiry form. This may include:

• Full name
• Company name
• Country of residence/business
• Email address
• Phone or WhatsApp number
• Product requirements and order details

We also collect standard server log data (IP address, browser type, pages visited) for security and operational purposes only.

3. How We Use Your Information

We use the information you provide solely to:

• Respond to your enquiry or quote request
• Communicate about your order throughout the sourcing process
• Improve our website and services based on aggregate usage data

We do not use your information for marketing, advertising, or profiling. We do not send newsletters or promotional communications unless you explicitly request them.

4. Information Sharing

We do not sell, trade, rent, or share your personal information with third parties, except:

• With the specific artisan suppliers or manufacturers relevant to your enquiry — and only the product and quantity details necessary to obtain a quotation (not your contact information without consent)
• When required by applicable law, court order, or regulatory authority

5. Data Storage & Security

Enquiry data submitted through this website is stored securely on our server. We take reasonable technical precautions to protect your data from unauthorised access, loss, or disclosure. No data transmission over the internet is 100% secure; we cannot guarantee absolute security but we take our obligations seriously.

6. Retention

We retain enquiry data for up to 3 years to support ongoing business relationships and records. If you wish us to delete your data, contact us at asraglobalexports@gmail.com and we will remove it within 30 days, except where retention is required by law.

7. Cookies

This website does not currently use tracking cookies, third-party analytics services, or advertising technologies. Basic session functionality may use browser storage. We do not track you across other websites.

8. Your Rights

You have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to our use of your data

To exercise any of these rights, email us at asraglobalexports@gmail.com.

9. Third-Party Links

This website may contain links to external websites (e.g. WhatsApp). We are not responsible for the privacy practices of those websites and encourage you to review their policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of this website after changes constitutes acceptance of the updated policy.

11. Contact

For any privacy-related questions, contact:
Asra Global
Agra, Uttar Pradesh, India
Email: asraglobalexports@gmail.com